Privacy PolicyÂ
Creative Music Maker | Lobster Pod Productions, LLC
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Last updated: February 28, 2026
Creative Music Maker and MrsLadyLobster (“we”, “us”, “our”) is owned and operated by Lobster Pod Productions, LLC. We respect your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, use our services, or purchase our products. By using the Site, you agree to the collection and use of information in accordance with this Policy.
1. Information We Collect
1.1Â Personal Information You Provide
Information you provide directly to us, such as:
- Name
- Email address
- Billing address
- Payment information (processed by our payment processors; we do not store full credit card numbers)
- Account login details (such as username and password)
- Any information you voluntarily provide (e.g., comments, messages, survey responses)
1.2Â Usage Data
Information automatically collected when you use the Site, which may include:
- IP address
- Browser type and version
- Device type and operating system
- Pages of the Site you visit, the time and date of your visit, and time spent on those pages
- Referring website or source (if applicable)
1.3Â Cookies & Similar Technologies
We may use cookies, pixels, and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze how the Site is used and improve performance
You can manage cookie preferences through your browser settings. If you disable cookies, some features of the Site may not function properly.
2. How We Use Your Information
We may use your information to:
- Provide, operate, and maintain the Site and our services
- Process your orders and deliver the products you purchase
- Create and manage your account
- Communicate with you about your purchases, account, or support requests
- Send you marketing and educational communications if you have opted in (you can unsubscribe at any time)
- Personalize your experience and improve our content and offerings
- Monitor and analyze usage and trends to improve the Site
- Detect, prevent, and address technical or security issues
- Comply with legal obligations
3. Legal Bases for Processing
If you are located in the European Economic Area (EEA) or United Kingdom, we process your personal data under one or more of the following legal bases:
- Consent: When you have given us clear permission to process your data (e.g., email marketing).
- Contract: When processing is necessary to perform a contract with you (e.g., providing access to purchased products).
- Legal obligation: When we must comply with a legal obligation.
- Legitimate interests: When processing is necessary for our legitimate business interests (e.g., improving services, preventing fraud), provided your rights do not override those interests.
4. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service providers: Third-party companies that help us operate the Site and provide our services, such as payment processors, email marketing platforms, hosting providers, analytics services, and learning management tools (including Kajabi). These parties are authorized to use your information only as necessary to provide services to us.
- Legal and safety purposes: When required by law, regulation, legal process, or governmental request, or to protect our rights, property, or safety or that of others.
- Business transfers: In connection with any merger, sale, or transfer of some or all of our business or assets, subject to appropriate confidentiality protections.
5. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill the purposes described in this Policy
- Provide you with our products and services
- Comply with legal, accounting, or reporting requirements
- Resolve disputes and enforce our agreements
When we no longer need your information, we will securely delete or anonymize it, where feasible.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to help protect your personal information against loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal information in certain circumstances.
- Restriction: Request restriction of processing in certain circumstances.
- Objection: Object to processing based on our legitimate interests or for direct marketing.
- Portability: Request transfer of your data to you or a third party, when technically feasible.
To exercise any of these rights, contact us at [email protected]. We may ask you to verify your identity before responding.
You can also:
- Unsubscribe from marketing emails at any time by clicking the “unsubscribe” link in our emails.
- Manage cookies through your browser settings.
8. Children’s Privacy
Our Site and products are generally intended for use by adults or by minors only with the consent and supervision of a parent or legal guardian.
We do not knowingly collect personal information from children under 13 years of age (or a higher age if required by law in your jurisdiction) without appropriate parental consent. If you believe we have collected personal information from a child without proper consent, please contact us at [email protected], and we will take appropriate steps to delete such information.
9. International Data Transfers
If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries that may have different data protection laws than your country.
Where required by law, we will take steps to ensure that appropriate safeguards are in place to protect your personal information in connection with such transfers.
10. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by a “Last updated” date at the top of this page and will be effective as soon as it is posted on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, contact us at:
Lobster Pod Productions, LLC
Email: [email protected]
Address: 625 Kenmoor Ave SE STE 350 192114, Grand Rapids, MI 49546, USA