Terms & Conditions
Creative Music Maker | Lobster Pod Productions, LLC
Last updated: February 28, 2026
Welcome to Creative Music Maker (the "Site"). The Site is owned and operated by Lobster Pod Productions, LLC (“we”, “us”, or “our”), a Michigan limited liability company. By accessing or using this Site and/or purchasing our products, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree with these Terms, do not use the Site.
1. Use of the Site
1.1Â Eligibility
You must be at least 18 years old or the age of majority in your jurisdiction to use this Site or purchase our products. If you are under 18, you may use the Site only with the involvement and consent of a parent or legal guardian.
1.2Â Account
To access certain products or areas of the Site, you may need to create an account. You are responsible for:
- Maintaining the confidentiality of your login information
- All activities that occur under your account
You agree to notify us promptly of any unauthorized use of your account.
1.3Â Acceptable Use
You agree not to:
- Use the Site for any unlawful or prohibited purpose
- Attempt to gain unauthorized access to any portion of the Site or our systems
- Share your login information with others or allow others to access paid content through your account
We reserve the right to suspend or terminate access if we suspect misuse.
2. Products & Educational Content
2.1Â Nature of Products
We provide music education digital products, which may include:
- Online courses and video lessons
- Digital downloads such as PDFs, practice guides, or sheet music
- Other related educational materials delivered in digital form
We do not currently offer memberships or subscription plans.
2.2Â No Guarantees of Results
Our products are for educational and informational purposes only. We do not guarantee any particular musical outcomes, performance results, academic achievements, or professional opportunities.
3. Orders, Pricing & Payment
3.1Â Pricing
All prices are listed in USD and are subject to change at any time without notice. The price applicable to your order will be the price at the time you complete your purchase.
3.2Â Payments
Payment is required at the time of purchase. Payments are processed via our third-party payment processors (such as Stripe, PayPal, Kajabi Payments, or others). By submitting payment information, you represent and warrant that:
- You are authorized to use the payment method provided
- You authorize us and our payment processors to charge the full amount of your purchase, including applicable taxes
3.3Â Taxes
You are responsible for any applicable sales, use, or other taxes required by law in connection with your purchase, except to the extent we are required to collect and remit such taxes.
4. Access to Digital Products
4.1Â Delivery
After purchase, digital products are typically delivered by:
- Granting you access to the content through your account on the Site, and/or
- Sending you an email with access instructions
Please ensure your email address is accurate and that you check your spam/junk folders.
4.2Â License to Use
Upon purchase and subject to these Terms, you are granted a personal, non-exclusive, non-transferable, revocable license to access and use the purchased content for your own personal, non-commercial use only.
4.3Â Prohibited Uses of Content
You may not:
- Share, resell, reproduce, distribute, or publicly display the content
- Upload our content to file-sharing websites, forums, or social media
- Claim our content or materials as your own work
- Use our materials to create competing products or services, unless you have our prior written consent
We reserve the right to disable access to any account that violates these terms, without refund.
5. Refunds
5.1Â 7-Day Refund Policy for Digital Products
We offer a 7-day refund policy on eligible digital products under the following conditions:
- Your refund request is made within 7 days of your purchase date, and
- You can provide reasonable evidence that you attempted to engage with the material, such as screenshots or proof of lesson completion, or notes/recordings demonstrating you attempted the exercises
5.2Â Ineligible Refunds
Refunds will not be granted when:
- The request is made after 7 days from the purchase date
- There is no evidence of a genuine attempt to use the product
- You have downloaded all of the content and clearly derived full value from it (as reasonably determined by us)
5.3Â How to Request a Refund
To request a refund, contact us at [email protected] with:
- Your full name
- Purchase email address
- Order number and date
- The name of the product
- Evidence of your attempt to use the material
We will review your request and respond within a reasonable time. Approved refunds will be processed back to your original payment method, subject to your bank or payment provider’s processing times.
6. Intellectual Property
6.1Â Ownership
All content on the Site, including but not limited to videos, lessons, sheet music, PDFs, text, graphics, logos, audio, and other materials is owned by or licensed to Lobster Pod Productions, LLC and is protected by copyright and other intellectual property laws.
6.2Â License to You
You receive only the limited license described in Section 4.2. No ownership rights in the content are transferred to you.
6.3Â User Submissions
If you submit content (e.g., comments, assignments, recordings), you grant us a non-exclusive, royalty-free, worldwide license to use, display, and reproduce such content for purposes of operating the Site and providing the services. We will not publicly share your submissions in marketing materials without your consent, except in anonymized or aggregated form.
7. User Conduct & Community Guidelines
If you participate in any comments, chat, or interactive features, you agree to:
- Communicate respectfully with instructors and other users
- Not post or share any content that is unlawful, infringing, defamatory, obscene, hateful, harassing, or otherwise objectionable
- Not spam, solicit, or advertise other products or services
We may remove content or restrict access at our discretion if these guidelines are violated.
8. Disclaimers
8.1Â Educational Purposes Only
All content is provided for educational and informational purposes only. It is not a substitute for formal music education programs, medical advice, or other professional advice.
8.2Â No Guarantee of Availability
We aim to keep the Site and your purchased content available, but we do not guarantee uninterrupted or error-free access. We may suspend, modify, or discontinue parts of the Site for maintenance, updates, or other reasons.
9. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, consequential, or special damages, including lost profits or data, arising from your use of or inability to use the Site or products.
- Our total aggregate liability for any claim related to the Site or products will not exceed the amount you paid for the specific product(s) giving rise to the claim.
Some jurisdictions do not allow the exclusion or limitation of certain damages, so portions of this section may not apply to you.
10. Indemnification
You agree to indemnify and hold harmless Lobster Pod Productions, LLC, its members, managers, employees, contractors, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys’ fees) arising out of or related to:
- Your use of the Site or products
- Your violation of these Terms
- Your infringement of any rights of a third party
11. Privacy
Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
12. Changes to Terms
We may update these Terms from time to time. The updated version will be indicated by a “Last updated” date at the top of this page and will be effective as soon as it is posted on the Site. Your continued use of the Site after changes are posted constitutes your acceptance of the updated Terms.
13. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Michigan, without regard to its conflict of law principles.
You agree that any disputes arising out of or in connection with these Terms or your use of the Site will be brought in the state or federal courts located in Michigan, USA, and you consent to the personal jurisdiction of such courts.
14. Contact
If you have questions about these Terms, contact us at:
Lobster Pod Productions, LLC
Email: [email protected]
Address: 625 Kenmoor Ave SE STE 350 192114, Grand Rapids, MI 49546, USA